Contact Center - Jinzai - Servicios Especializados en RRHH

Expand your support operation with a nearshore Premium
Contact Center and improve your Customer Experience Cx
Management.

contact center

Fully Bilingual

$29 USD

per agent per Day


SERVICES

CUSTOMER EXPERIENCE

  • Customer Care
  • Technical Support
  • Inbound/ Outbound
  • Social Media
  • A.I. Agent Bot
  • Interpretation & Translation

BACK-OFFICE SERVICES

  • Back-Office
  • HR Services
  • Training and eLearning for agents

DIGITAL TRANSFORMATION

  • Analytics
  • Cx Consulting
  • Digital Platforms/ Omnichannel
  • Cloud Campus/ Bilingual
  • Learning Management System (LMS)
  • Live Chat for agents (Co-Bot)
  • Artificial Intelligence

CAPABILITIES

  • Smart-Shoring
  • Multilingual
  • CyberSecurity
  • SOPs
  • Work at Home

ADVANTAGES

Reduce operating
costs.

Having agents working from home allows you to manage periods of high volume efficiently.

Staff turnover level reduction and access to highly qualified agents.

R

Greater employee engagement and productivity gain.

CLIENTS

PARTNERS

The New Age of Cloud Customer Experience Cx
Management
with Artificial Intelligence.

Request a DEMO

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